Privacy Policy
We are the Yew Tree Pub, Conderton . Please click Contact Us for our contact details and our company information .
We are committed to protecting and respecting your privacy.
About this policy
This privacy policy relates to your usage of our website, yewtreepub.com, and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This policy is split into the following sections:
1. Your data – what data we collect from you, with an explanation of how, why and with whom we may share it (we do not share any personally identifiable data with third parties without your specific consent)
2. How long we hold your data for
3. Transfer of data outside of the European Economic Area
4. Your rights in respect of your data
5. Who we are
Your agreement
By visiting yewtreepub.com, using our site, becoming a registered member of Yew Tree Pub or making an enquiry or booking through our site, you are accepting and consenting to the practices described in this policy.
Please do not use our site if you do not agree to the terms of this policy (together with our terms of use and any other documents referred to in it).
Your data – what, how, why and who
We collect data that enables us to provide benefits and services to our registered members, to better understand our membership to improve these benefits and services.
We do not share any personally identifiable data with third parties without your specific consent.
We only collect and process data where we either have your consent, where it is necessary for the performance of a contract between us, where we need to process your data for compliance with a legal obligation, where the processing is necessary to protect the interest(s) of individuals or where we have a legitimate interest in processing the data where to do so is both necessary for us and to would not impact upon your interests or fundamental rights.
Name
• How? We collect this using our sign-up form – either on the website for our email marketing or via social media.
• Why? This allows us to identify you and to personalise your marketing communications.
• Who? We don’t share this with anybody, unless you consent.
Email address / Postcode
• How? We collect this from our sign-in form for either our email marketing database or via social media platforms
• Who? We don’t share this with anybody, unless you consent.
Device ID (MAC address, IP address)
• How? We may collect this through your use of the yewtreepub.com website.
• Why? This enables us to better understand our visitors (on an aggregated basis) to help make our offering more appropriate and better value, ensuring benefits are the most suitable for all our members. It also enables us to customise your benefits and experience.
• Who? We won’t share this with anybody, unless you consent.
Cookies
• How? We collect this information when you use our website, whether on mobile or desktop.
• Who? We won’t share this with anybody, unless you consent.
Email and website analytics
• How? We collect this information through emails and website usage.
• Why? This enables us to understand what you are clicking on in our emails so that we can tailor our content to make it more relevant to you.
• Who? We won’t share this with anybody, unless you consent.
How long do we hold your data for?
The length of time that we hold your data will depend on the type of data. We will not hold your personally identifiable data longer than is necessary and we will delete your data on request. The only exception to this is in accordance with our legal obligations and responsibilities.
Transfer of data outside of the European Economic Area (EEA)
We do not ordinarily transfer your data outside of the EEA.
The only exception to this is that our servers, or those of our website or mobile application hosts and developers, or those of those with whom we share your data, may be located outside of the EEA.
Where any such arrangements are in place, we have in place with our server, website, or third parties binding agreements in place requiring them to comply with the requirements of the GDPR and, in particular, maintain your data securely and comply with any requests that you may make in respect of it.
What rights do you have in respect of your data?
a) Amending your consents
When you registered with yewtreepub.com , or when you participate in any promotions, prize draws or update your interests, you were, or will be, asked to give your consent regarding communications from us, pubs on our website, data sharing with third parties and how your data is processed.
You may change these consents at any time (whether to grant or revoke consents) through your membership account settings or by contacting us at hello@yewtreepub.com or writing to us at the address below.
b) Requesting access to, correction or deletion of your data
You may request a copy of the personal information we hold about you and to have any inaccuracies corrected or have the records deleted at any time by contacting us at hello@yewtreepub.com or writing to us at the address below.
We only charge for any such requests if we reasonably believe a request to be manifestly unfounded or excessive, including if it is repetitive or requests are made for further copies of the same information. Any fee will be based on the administrative cost of providing the information. Please send requests to hello@yewtreepub.com.
c) Requesting transfer of your data to another person
You may request a copy of your data for transfer to another person at any time by contacting us at hello@yewtreepub.com or writing to us at the address below.
d) Complaints
We understand that, despite our best efforts, sometimes our initial efforts may not be entirely satisfactory. If this happens, we would hope that this is merely a technical issue or an administrative oversight. If this is the case, we want to correct this and ensure that you are entirely satisfied.
Please therefore let us know as soon as possible using the contact details below and we will use our best efforts to remedy any issues as soon as possible.
If you do not feel that we have been able to rectify any problems to your reasonable satisfaction following an initial conversation with us, please let us know and we will elevate any problems to our senior management team.
If you still remain unsatisfied with how we have handled this, you have the right to complain to the Information Commissioner’s Office. Please see www.ico.org.uk for further details.
Who we are
Yew Tree Pub, a company registered in England with company number 08434545. Our registered office is at Main Road, Conderton, Nr Tewkesbury, Worcestershire GL20 7PR
You can contact us:
• by email: hello@yewtreepub.com
• by telephone: 01386 725364
• by mail: Yew Tree Pub, Main Road, Conderton, Nr Tewkesbury, Worcestershire GL20 7PR